At before, buyers focus on the price, quality and delivery time of the product. Now a day, they care more about efficiency and additional value that the suppliers can provide.
1.?????? Reply the enquiry within a reasonable time.
2.?????? Adjust our working schedule according to our customer’s time.
3.?????? Build up a data base for each of our product including:Name, size, brand, specifications, MOQ, price, international certificate, technical data.
?4.?????? Specify a list of offer for different customers and make it clear to the customers.Considering the culture background, the customers from Middle East or SE Asia are more sensitive for price; the first offer should be reasonable. The customers from USA care more about additional value and after service.
5.?????? Updating the information on the web site according to the season.
6.?????? More choices for customers. New products should be shown on the web sit ASAP.
7.?????? Be flexible; don’t simply ignore the “small order”.
8.?????? Additional value: including after service, advertisement, sales promotion, understanding local culture.??
Thanks for your sharing ! i give quotation to customer after i get the details of what he needs .
but after several emails later will i give price to them.....
Happy is the man who learns from the misfortunes of others.
